Troubleshooting Guide Netzwerk

Dieses Formular dient dazu die Klassiker des Troubleshootings abzudecken, und gleichzeitig essentielle Informationen zu sammeln.

Selbstdiagnose Netzwerk - KABEL
Self-diagnosis network - MAC address
To access the MAC address / physical address, please carry out the following steps:

Windows key - enter "cmd" - ENTER

This will open the command prompt (a black window)

Enter "getmac/v" or "ipconfig/all"

A range of information appears, including "Wireless LAN
Adapter LAN connection" "Ethernet adapter Ethernet"

Enter "getmac/v" and then disconnect the network cable from the device if you are not sure which MAC address is the correct one, and enter "getmac/v" again to see which connection has changed.

The physical address in the format XX-XX-XX-XX-XX-XX-XX is the MAC address.

ATTENTION!
Docking stations have their own MAC address (usually USB MAC address, which can be read on the docking station itself, or in the mask described above as e.g. USB Family Controller).

Wireless MAC addresses are important for the WLAN.
Self-diagnosis network configuration
- Windows settings "Network and Internet"
- Ethernet
- IP assignment should show: "Automatic (DHCP)"
if not please change to this
Still not working :(