You have the option of creating a ticket via SAP Services.
Here you will find a Instructions for creating a ticket, opens a file in a new window.

The GUT Service Centre will also be happy to help you with your enquiry.

Contakt:
Telephone: +43 1 58801 41225
E-Mail : gut@gut.tuwien.ac.at
Service times: 
Mo. - Fr.: 08:00 - 16:00 Uhr 

The GUT email distribution list for mailings is location-based and accesses the address data stored in TISS.

If a mailing concerns the building in which your office is located, you will only receive it if the corresponding room number is stored in your TISS business card.

Please check whether your room number is stored in your TISS business card.
If this is the case, please check that it is up-to-date and correct.

Please contact the responsible security service, opens an external URL in a new window at the respective location and ask them whether the lost item has been handed in or found.
If this is not the case, please contact the Vienna Lost Property Office, opens an external URL in a new window auf..
It is also advisable to report the loss to the police. 

If it is a wallet that contains debit/credit cards,
please remember to have all cards cancelled at the respective bank.

When ordering furniture, a distinction is made between furniture for permanent and temporary use.

Furniture for permanent use:

In order to order office equipment, you need a written justification (e.g. by e-mail) from the responsible head of department.
For larger purchases (~4 employees or more), a written confirmation from the respective dean is required.

If you have fulfilled all these criteria, please create a ticket to order the desired furniture.

Please remember to state the required quantity and colour from the equipment catalogue, opens a file in a new window.
These will then be ordered for you. Please allow a delivery period of approx. 6 weeks for your order.

If necessary, you also have the option of purchasing ergonomic products from us.
Clarification by the occupational health service is required before ordering.

Contact details of the occupational health service to arrange an appointment:
Telefon: +43 (1) 58801 400650
E-Mail: office.amz@gut.tuwien.ac.at 

 
Furniture for temporary use (e.g. for events):

If you require this, please contact the Department of Event Services and Teaching Room Support.

It is possible to borrow chalk and markers for the duration of the course from the safety lodge responsible at the respective location.
 

The logistics team will take care of the disposal, including shredding, of your sensitive data.
On request, we can also provide you with blue bags for storing or transporting the data waste.

Please create a ticket, opens an external URL in a new window oder or write an email to gut@gut.tuwien.ac.at.

In such cases, please contact the TU IT department.

Contakt:
E-Mail: help@it.tuwien.ac.at
Telephone: 42002

According to §8 e) of the TU Wien House Rules, the bringing and keeping of animals, with the exception of guide dogs and therapy dogs, requires the prior authorisation of the member of the Rectorate responsible in accordance with the RP, who can delegate this authorisation procedure to the TU GUT. If such authorisation is granted, dogs must be kept with a muzzle and lead in public areas of the university premises.

The transport of a dog is authorised subject to revocation at any time under the following conditions:

- Written consent from colleagues and superiors
- The dog is suitable for the office - in terms of health (copy of vaccination certificate) and behaviour
- The dog is insured (proof of insurance) and you are liable for any damage regardless of fault 

Please send the above documents and confirmation of the above requirements including a photo and a brief description of the dog to gut@gut.tuwien.ac.at.
Please also state the room number of the office where the dog will be staying.

Institute employees have the option of borrowing e-cars and e-bikes.  
This rental system is exclusively for commuting between TU locations.
If you are interested in this offer, please send an e-mail to: konrad.holluger@tuwien.ac.at

Students can borrow vehicles or cargo bikes from the HTU, opens an external URL in a new window.

In principle, we are well connected to the public transport network of the city of Vienna and recommend that you use it for the sake of the environment.

If you cannot avoid travelling by car, you will find the following parking options:

Short-stay car park at WIPARK

Operngasse 13, 1040 Wien, opens an external URL in a new window
Costs: Car park Technische Uni Operngasse | WIPARK | Parking in Austria, opens an external URL in a new window

Lehargasse 4, 1060 Wien, opens an external URL in a new window 
Costs: Car park TU Lehargasse , opens an external URL in a new window|, opens an external URL in a new window Sicher parken , opens an external URL in a new window| , opens an external URL in a new windowWIPARK, opens an external URL in a new window

Long-term parking at WIPARK

You can create a request for this via SAP Services.
 

Monthly rental costs: 
Operngasse 13, 1040 Vienna: € 110.70 (as of 2024)
Lehargasse 4, 1060 Vienna: € 110.70 (as of 2024)
Gußhausstraße 27, 1040 Vienna: €110.70 (as of 2024)
Franz-Grill-Straße 8, 1030 Vienna: € 80 (as of 2024)

For up-to-date and detailed information, please refer to the rental agreement
which will be sent to you after your parcel space application has been accepted.

Please contact the security service, opens an external URL in a new window responsible for your location. They can help you to open your door.
If it is an electronic locking system, it may also be necessary for the security service to change the battery.

This message only appears if products are selected that belong to certain product groups.
Some of these can be obtained via GUT if the product is included in the equipment catalogue, opens a file in a new window.
Please send your product enquiry to gut@gut.tuwien.ac.at.

In our map system TU Maps, opens an external URL in a new window you will find lecture theatres, room numbers, WC facilities and many other interesting points of interest (POIs).
Use the search bar to search specifically for people's offices by name.
Tip: With just a few clicks, you can display a route from A to B and reach your destination even faster.

Here you will find the contact details of the relevant departments who will be happy to help you with your media technology problem.

Events / Department Event Services and Teaching Room Support
Telephone: +43 664 605885606 
E-Mail: veranstaltungstechniker@gut.tuwien.ac.at

Courses / Centre for Teaching and Learning Space Management
Telephone: +43 1 58801 40040
E-Mail: zslti@tuwien.ac.at
Service portal, opens an external URL in a new window

Depending on the content of your enquiry, please contact the colleagues in the relevant department.
They will be happy to answer your questions.

Room reservations, co-operations, availability & costs
Department of Event Management
E-Mail:  events@tuwien.ac.at

Room equipment, infrastructure, orientation and technology
Department of Event Services and Teaching Room Support
Telefon: +43 664 605885606 
E-Mail: veranstaltungstechniker@gut.tuwien.ac.at

Room bookings can be made via TISS, opens an external URL in a new window at TU Wien.
Depending on your requirements, different forms are available for your enquiry.

Events:  Room reservation request, opens an external URL in a new window

Courses:   Lecture theatre or classroom reservation request, opens an external URL in a new window

If you have any further questions, the staff of the Event Management department will be happy to help you, please contact us at events@tuwien.ac.at.

According to § 4 of the Safety Guidelines of the TU Wien, opens an external URL in a new window, attempted and actual burglaries, thefts and damage to property must be reported immediately to TU GUT Property and Fire Protection, opens an external URL in a new window and the police. In the event of burglaries and damage to property, the “Damage report/insurance claim” form, opens an external URL in a new window must also be completed and sent to the following e-mail address for liability reasons: versicherung@gut.tuwien.ac.at.